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Security & Privacy Statement
Your privacy and security are very important to us. The purpose of this statement is to explain to you how we use the information we collect and to tell you about procedures that we have in place to safeguard your privacy.
Under no circumstances will we ever sell or share your personal information with anyone else, other than to allow us to process your order. In order to process payment card orders online, we need to collect certain information from you including your billing address, delivery address and phone number. Your payment card details are not held by us at any time. These are provided to SagePay. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you, e.g. arranging for a product to be shipped to you.
If you have purchased goods from Julieann Beads, subscribed to our newsletter or advised us of your e-mail address, postal address and phone number we may occasionally update you on news and special opportunities via e-mail.
We may retain other companies and individuals to perform functions on our behalf in relation to matters outlined in this privacy policy. The prime example includes, SagePay our payment processing company. Such third parties may be provided with access to your personal information if needed to perform their functions, but may not use such information for any other purpose. We always demand that third parties adhere to the same procedures that we follow ourselves with respect to your personal information, including this privacy policy.
When you send your first order you will be asked to create an account and you will need to provide certain information such as your billing address, phone number, email address etc. We will treat your personal information as confidential, complying with the UK Data Protection Act 1998. The personal information that we hold about you will be held securely in accordance with the law. Julieann Beads are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).
When you create your account our website will place a harmless cookie on your computer. Cookies are used on this shopping site to keep track of the contents of your shopping cart and allow you to have instant access to your previous purchases each time you log-on. The cookie doesn't hold or transmit any personally identifiable data to us. If you do not accept cookies you will not be able to purchase from the Julieann Beads website.
From time to time our website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information that we collect on this website. We encourage you to read the privacy policies of the other websites that you may link to from our website.
Payment Security
Payment can be made using credit or debit cards online or via telephone via our Sage Pay MOTO facility. Alternatively you can pay by cheque.
When you place an order online (or via MOTO) you are transferred out of our site to a Secure Site operated by Sage Pay (previously called Protx). This is an encrypted (128 bit), secure online facility. All transactions take place over a secure server (via secure socket layer or SSL). When you place an order, all card numbers and details are encrypted between yourself and Sage Pay. No banking details are ever held in clear text on any website or by Julieann Beads.
Anti-Fraud Policy
We reserve the right to hold, suspend or cancel orders without prior notice. Any suspected fraud attempts will be investigated and reported to the appropriate authorities.
Please note that we may revise this privacy policy from time to time. Any revisions to the policy will be posted here. This privacy policy shall be construed in accordance with the laws of England and Wales.
If you have any questions, comments or concerns about our privacy practices, please do not hesitate to contact us at info@julieannbeads.co.uk
